This course “Customer | How to Manage Customer Feedback” is designed for those students who want to learn how to develop strategies to proactively manage complaints before they arrive and able to give positive and negative customer feedback to team in an effective way.
The students who wants to take the course should have a keen interest to learn and put it into practice, access to a computer, tablet or iPad and headphones or speakers to listen to videos.
This course is instructed by Learoy Tonight. This course has 38 minutes on-demand video and 4 supplemental resources. After completing the course you will get a Certificate of Completion. You can have Full lifetime access as you take the course. You can also access this course on mobile and TV. The rating for this course is 4.5. Around 470 people already rated the course. There are around 9,724 students who are taking this course.
Contents from this course includes –
- How to Manage Customer Feedback.
- Welcome to How to Manage Customer Feedback .
- Providing Customer Feedback to Teams.
- Customer Complaints.
- Customer Service.
- Handling a Hostile Customers and many more …
This course has some awesome reviews.
The best thing is that you are getting this course completely free. Get the course from here.
Note: The students and ratings may vary slightly over time.